Major Hurdles and Challenges In Logistics Industry
Lack of Coordination
The major challenge the logistics industry goes through is inconsistency and fragmentation. In the logistics and trucking sector, multiple parties are involved —right from manufacturers and storekeepers to carriers, shippers, and end-users— which makes the coordination quite a tedious process. Certainly, monitoring each activity at every touchpoint without any central control is a time-consuming process that also misses the guarantee of accuracy. This open-ended fragmentation often causes inefficiency in establishing a synchronization among multiple parties.
Blunders In Warehouse Management
Warehouse management is another concern for the logistics industry to track and manage a huge number of goods and cargo. Feasibly it is quite complicated to manage a bulk of cargo. A single stock error results into misplaced or lost goods, thus, making product stacking in the warehouse a critical process than ever.
Given the chances of errors, companies prefer adopting warehouse management mobile applications powered with barcode scanners and voice technologies to automate the products’ stacking & loading process and identify goods digitally.
Absence of Internal Communication
Maintaining smooth internal communication and building organizational trust is the major challenge for any business to sustain in the competitive market. The culture of facilitating work processes directly bears on employee’s productivity level.
Apparently, companies lack the innovation to interact with employees or train them to adopt new tools or technologies to introduce changes in the work environment. This, as a result, decrease efficiency as well as divides the strategic vision organizations look to achieve.
To overcome this prevailing issue, companies must look for logistics app development that integrates management training functions.
Not Keeping Customers Well-Informed
Honest interactions with customers increase loyalty and build long-lasting relationships. This is where typically the logistics industry fails. Customers like to have flexibility—in placing orders online or offline, door-to-door package delivery or pick up from the store, tracking the shipment anytime—in addition to the urge to have a quicker and safer delivery.
To make all this possible and provide transparency to the customer at each step, while keeping them well informed remains a major challenge for the industry. Thanks to digital technologies, logistics apps powered with CRM solutions are acting as a forerunner to keep customers up-to-date about the delivery steps.
Fleet Inspection & Maintenance
To ensure smooth cargo shipment and eliminate downtime, companies require well-maintained vehicles. But to track the condition of all the vehicles on the daily basis is very complicated to do manually. Therefore, having a centralized system to inspect, take an update and status of each vehicle from any location will make it handy.
With Fleet management solutions, companies can adhere to routine vehicle check-ups, set service schedules, and receive automatic updates in real-time.
