About Click Drs.
Click Drs. is a GDPR compliant telemedicine application having a dual platform, country-specific (the UK in this case) as well as Public Platform (global) allowing users to connect to healthcare providers. The app allows users to book appointments with doctors based on the platform they are on.
Patients can search for doctors based on current location and selected specialty and can book an instant or scheduled type of appointment. Whereas, Doctors can manage their schedules, write Electronic prescriptions and Clinical notes, and also prescribe lab tests based on the patient’s medical history.
- Client’s Location
- Development Time
- Target Users
Doctors, Patients, Clinics and Hospitals
We leveraged the strength of robust and secure technologies, tools, and frameworks used in the app/web to escalate the creation of new features and functionalities.
Identifying the Client Needs
Healthcare organizations & hospitals around the world vie to give the flexibility to care providers. But the agility to extend their high-quality, multidisciplinary medical specialism limits locally & helps them to meet the needs of only local population.
The Click Drs. team partnered with Codiant to provide an opportunity to local healthcare providers to serve & extend their medical specialties to the undeserving & vexed population across geographical boundaries.
As the world braces for public health emergencies such as COVID-19, developing a telemedicine app solution to combat viruses and other acute/chronic diseases has become crucial. Identifying the emergent need, our client aimed to keep pace with modern technology and develop a solution that meets the following goals:
- Appointment booking (Instant/normal)
- Subscription plans (For self or dependents)
- Multiple communication mode (Video/audio/chat)
- Multiple payment gateways: wallet, pay by card.
- Multilingual: english, arabic, and urdu.
Web Visual Designs
To design visually captivating websites, our UX experts combined creativity and functionality to create a simple yet impactful interface that delivers the brand’s message.
Our development team headed the process by developing the telemedicine app for stakeholders like Doctor, Patients, and Admin forPublic Platform and UK Platform. Below given are the functionalities incorporated to make the healthcare app a bandwagon to support remote patient monitoring and online virtual consultation.
Easy sign-up/log in through email and mobile number
User can manage profile by updating personal details (name, location, contact, etc.)
User can add/delete/update dependents and their details.
Users can search for doctors, apply filters, view lists of doctors.
View Doctor Details
Users can see doctors’ profiles, available slots, ratings/reviews, and consultation fees.
Users can book appointments with Doctors, add additional details and medical records.
Instant Doctor Booking
Patients can immediately see to a doctor by selecting instant booking.
Users can set the preferred mode of communication i.e. Audio/video/chat with Doctor.
Users can view past and upcoming appointments, cancel or reschedule appointments.
Rating and Reviews
Leave ratings and reviews to Doctor’s Profile post online check-up.
Upload and manage medical records in .pdf, .txt, .doc, .jpg/.png format.
Easy viewing of lab tests, prescription list, clinical notes in the past appointments.
Users can pay via mWallet or credit/debit card.
Users will receive notifications and alerts via email, SMS, and push notifications.
Connect with your medical specialist online using video-conferencing call feature.
Doctors can easily log in through email/mobile number.
Doctors can create instant and normal schedules, select date range, start and end time and appointment duration.
Doctors can view, edit and delete schedules.
Insightful view of appointments in chronological order and graph view.
View all upcoming and past appointments details, patients’ info, and take actions.
Doctors can do video or audio calling with patients.
Doctors can chat and send attachments in image, doc, txt, or pdf format.
Doctors will receive notifications through email, SMS and dashboard.
Ability to view and write the online prescription, lab tests and make clinical notes.
Doctors can view patient-specific medical history.
Track appointment status and sync with personal calendars to ensure timely care delivery.
Provide suitable tips to help patients in improving their health & maintaining a healthy life-balance.
Admin can log in through email and password.
Admin can take an all-inclusive view of total no. of appointments, practices, doctors, and patients.
Admin can add doctors, manage existing doctors and new doctor requests.
Admin can add/update/manage patients.
Admin can add/update/manage different types of medical specialties.
The app is multilingual with languages like English, Arabic and Urdu.
Manage On-Duty Doctor
Admin can select a date on the calendar and view doctors’ on-duty, view their details and manage their schedule.
Admin can add/update/manage different types of medical lab tests.
Admin can manage transactions, search them by transaction id, date and patient name.
Admin has full capacity to manage both the app platforms that is a public platform and a UK platform.
Admin can manage subscription plans of family and individuals.
Admin can change the password when/if required and successfully logout.
Project Outcomes: Evaluating the Impact
Click Drs. is established as an independent telemedicine platform in the UK that is empowering care providers and hospitals to extend their healthcare offerings both nationally as well as internationally via online remote consultation or virtual care to communicate with the patients remotely. Now Doctors and Physicians enrolled as a part of Click Drs. can respond expediently during a crisis. “We did this for them. We can do it for you.” Reach us out.
- Click Drs. digital transformation delighted patients and empowered care providers and hospitals to extend their healthcare offerings both nationally (UK) and internationally via online remote consultation or virtual care.
- Click Drs. have the potential to connect medical experts with patients, especially those living in remote areas with increased access to healthcare facilities.
- This app schedules virtual doctor appointments for convenient medical care, saving time without waiting in long queues.
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