Travel & Hospitality
An Online Platform for Discovering & Booking Travel Experiences.
- IA PLANNING
- USER JOURNEY
- UX STRATEGY
- UX/UI DESIGN
- APP DEVELOPMENT
- TESTING
- Website
About UCPA NL
UCPA NL is an innovative travel platform specializing in adventurous outdoor experiences. Offering a diverse range of summer and winter activities like ski touring, snowboarding, surfing, and mountain biking, UCPA NL caters to solo travelers, families, and groups seeking thrilling vacation packages and lessons. The organization focuses on affordability and accessibility, providing updated activity schedules for convenient online booking and payment.
UCPA NL prioritizes user-friendly navigation and informative content, ensuring customers can easily explore and select from a variety of exhilarating experiences tailored to their preferences.
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Client’s Location
Netherlands
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Development Time
06 Months
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Target Users
Travel Enthusiast, family, friends, and strangers
Technologies Leveraged
We harnessed robust and secure technologies, tools, and frameworks within this platform to expedite the development of new features and functionalities.
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Laravel
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HTML5
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CSS
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Bootstrap
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MySQL
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PHP
Identifying the Client Needs
The UCPA NL travel booking website was developed in response to a rising demand for accessible outdoor experiences. The client recognized the need to simplify booking processes for activities like ski touring, snowboarding, surfing, and mountain biking, aiming to provide comprehensive and up-to-date information. UCPA NL created a user-friendly platform enabling customers to effortlessly browse, book, and pay for adventure packages and lessons. Our client’s objective with UCPA NL was to enhance customer satisfaction and engagement by providing a convenient and informative booking experience tailored to the needs of adventure enthusiasts.
Client Goals
The client behind UCPA NL's travel booking website had clear objectives aimed providing a proper plan to user who does not want to spend time in planning the trip and expanding the accessibility of adventurous activities. By developing this online platform, the client sought to achieve the following goals:
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Key Objectives
- Streamline booking for diverse adventure packages and lessons.
- Design an intuitive, navigable site for diverse user preferences.
- Offer detailed activity info, schedules, and booking options.
- Provides a platform for travel enthusiasts to book trips in just a few clicks.
Digitally Appealing Designs
Our UI/UX team developed hi-fi prototype after low-fi approval, through intuitive interfaces and aesthetically appealing layouts.
Web Visual Designs
To design visually captivating websites, our UX experts combined creativity and functionality to create a simple yet impactful interface that delivers the brand's message.
Development
Our development team has built a robust online travel booking platform serving two primary stakeholders: users and administrators. This platform offers comprehensive functionalities to ensure smooth travel booking services.
User Dashboard
User can access a personalized dashboard displaying bookings, account info, and recommendations.
Easy Booking Process
User can easily navigate through a seamless booking process, selecting and paying for products.
Profile Management
User can manage personal details, saved cards, and preferences within the profile management section.
Booking History
User can view comprehensive summaries of past and upcoming reservations in the booking history.
Review and Feedback
User can submit reviews and feedback on experiences directly from the dashboard without additional logins.
Integrated Payment
User can securely save and manage payment methods for faster checkout on future bookings.
Customizable Notifications
User can customize notification settings for booking confirmations, reminders, and special offers.
Support Ticket System
User can track and manage inquiries using the support ticket system with priority access.
Personalized Recommendations
User can receive personalized recommendations based on previous bookings and preferences.
Newsletter Subscription
User can subscribe or unsubscribe to newsletters and updates directly from the user dashboard.
Engaging Content
User can explore engaging blog articles, destination guides, and tips from the dashboard.
Help Center Access
User can access FAQs and chatbot support directly for quick assistance and information retrieval.
Dashboard Management
Admin can visualize & manage KPIs, customer trends, booking insights, and popular products at a glance.
Customer Management
Admin can access and update customer details, passwords, and account status efficiently.
Product Catalog
Admin can browse and manage all products including categories and subcategories effortlessly.
Booking Administration
Admin can view, modify, and download booking details, invoices, and cancellation/refund data.
Review Management
Admin can monitor and publish/unpublish customer reviews for bookings.
Content Management
Admin can control website content like blogs, FAQs, and policies through the CMS.
Reporting Tools
Admin can generate exportable reports for bookings, customer data, and product analytics.
Account Settings
Admin can personalize accounts for administrators with password updates and profile adjustments.
System Configuration
Admin can configure system settings, including integrations with external APIs and data sources.
Project Outcomes: Evaluating the Impact
UCPA NL has significantly transformed the travel experience, offering users a comprehensive journey from ticketing to accommodations. Key outcomes include:
- Users can oversee and adjust their travel plans, including tickets and accommodations, in one platform.
- The platform facilitates easy booking for national and global travel with diverse destination options.
- UCPA NL enables easy group travel coordination, delivering personalized experiences for varying group sizes.
- The platform also offers diverse one-day sports activities for summer and winter, including skiing and river rafting.
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