An Advanced System for Accessing Medical Device Information
- IA PLANNING
- USER JOURNEY
- UX STRATEGY
- UX/UI DESIGN
- BRANDING
- TESTING
- iOS
- Android
About TacPharm
TacPharm is a mobile app and web solution designed to access Medical Device Data. The mobile app allows users to scan barcode on purchased medical devices to access detailed product information, UDI numbers, and manufacturer details. Users can register, provide ratings and feedback, compare products, and view their scan history.
The web platform enables manufacturers to manage products and feedback. Admins can monitor registered users, uploaded products, and feedback through their own web interface. TacPharm ensures a seamless experience for all stakeholders in managing medical device information and feedback.
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Client’s Location
Ladenburg, Germany
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Development Time
20 weeks
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Target Users
Basic and Medical users
Technologies Leveraged
We’ve used cutting-edge and secure technologies, tools, and frameworks to efficiently develop new features and functionalities for the app and website.
Laravel
MySQL
Bootstrap
React Native
AWS
Twilio
Identifying the Client Needs
In the medical device market, it’s important for users to easily access information about their purchases. Users need a reliable way to verify product details, ensure authenticity, and get manufacturer information. Existing methods are often cumbersome & outdated. TacPharm client aimed to address this by providing a mobile app that allows users to scan barcode on medical devices to instantly retrieve product and manufacturer information. This streamlines the process, making it easier for users to get accurate details, compare products, and submit feedback. Manufacturers also benefit by efficiently managing products and customer feedback through a web panel.
Client Goals
The client aimed to create a seamless and efficient platform for users to access information about medical devices through barcode scanning. The goal was to enhance user trust and transparency, allowing for quick verification of product authenticity and access to vital details, thereby improving overall user experience and satisfaction.
Key Objectives
- Easy device information access
- User-friendly interface
- Feedback submission
- Product comparison
- Manage field safety notices effectively
Mobile Visual Designs
Our UI/UX designing team developed hi-fi prototype after low-fi approval, through attractive user interfaces and aesthetically appealing layouts.
Development
Our mobile app and web development team carefully designed specialized modules with extensive features tailored to key stakeholders: Administrators, Manufacturers, and Users. These modules include integrated features like
Scan Barcode
User can retrieve product details by scanning codes.
Product Information
View detailed product information and manufacturer details.
Feedback Submission
User can provide ratings and feedback on products.
Comparison Tool
Compare multiple products based on specified criteria.
Scanning History
User can access history of scanned products.
Search Functionality
Search for products and view search history.
Recall Notifications
Receive alerts on product recalls and safety notices.
Profile Management
User can manage personal profiles and settings.
Manage CMS
View content like FAQs and terms of use.
Product Management
Manufacturers can add, update, and manage product details.
Dashboard Insights
Manufacturers can access analytics and insights on product performance.
UDI Upload
Manufacturers can upload UDI data via CSV for product registration.
Questionnaire Mgmt.
Manufacturers can create and manage feedback questionnaires.
Field Safety Notices (FSNs)
Manufacturers can upload FSNs for user notifications.
Profile Settings
Manufacturers can manage company profile and settings.
User Interaction
Manufacturers can view user interactions and feedback.
Compliance Monitoring
Manufacturers can ensure regulatory compliance for products.
Integration With Apis
Manufacturers can manage integrations with external services.
User Management
Admins can track and manage user accounts and permissions.
Dashboard Overview
Admins can access a comprehensive overview of platform activities.
Content Moderation
Monitor and moderate user-generated content.
Reporting and Analytics
Generate reports and view analytics on platform usage.
Customer Support Tools
Admins can manage support tickets and inquiries efficiently.
Role Management
Admins can create roles with specific permissions to manage admin options.
Customization Options
Admins can customize platform settings and configurations.
Compliance and Security
Ensure platform compliance with regulations.
Notifications And Alerts
Admins can receive real-time notifications for critical events.
Project Outcomes: Evaluating the Impact
This TacPharm project has successfully enhanced user engagement and operational efficiency. It provides seamless access to comprehensive medical device information through intuitive mobile applications and web interfaces. The system's robust feedback mechanism and compliance with stringent regulatory standards have elevated transparency and user trust in medical product usage.
- Enhanced user engagement through intuitive app functionality.
- Improved transparency in medical device information for users.
- Streamlined feedback and rating system for product improvements.
- Strengthened regulatory compliance and data security measures.
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