loopity-logo Social Networking

A Unified Communication Platform for Smooth Collaboration

  • IA PLANNING
  • USER JOURNEY
  • UX STRATEGY
  • UX/UI DESIGN
  • APP DEVELOPMENT
  • TESTING
  • iOS
  • Android
  • Website
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About Loopity

Loopity is a versatile communication platform for disaster restoration companies, designed to streamline project communication and workflows. It consolidates fragmented communication from text, email, and direct messages into one place, ensuring all stakeholders have access to important information.

By setting up “loops,” users can update everyone involved —project managers, homeowners, and estimators—with a single message, reducing wasted time and preventing the need to repeat information.

  • Client’s Location

    USA - California

  • Development Time

    1.3 years

  • Target Users

    Re-construction business owners, Enterprises.

Technologies Leveraged

We employed strong and secure technologies, tools, and frameworks in the app/web to speed up the creation of new features and functionalities.

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    NodeJS

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    React Native

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    Sketch

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    AWS

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    ReactJS

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    MySQL

Identifying the Client Needs

Disaster restoration companies face delays and errors because communication happens through scattered texts, emails, and messages. Coordinating between managers, homeowners, and estimators is difficult due to these fragmented channels. To address this issue, our client aimed to develop a versatile platform Loopity. Loopity is an all-in-one platform where all communication-texts, emails, and messages-are brought together. Designed to be simple and efficient, Loopity makes communication straightforward for teams and individuals, no matter where they are or what device they use. By bringing all these features into a user-friendly interface, Loopity aims to help users connect and collaborate more effectively than ever before.

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Client Goals

Loopity was conceptualized with a single goal that is, to revolutionize communication and collaboration for teams and individuals alike. Our client's vision was to create a platform that simplifies how people connect and work together, irrespective of their location or device. The key objectives of Loopity include

  • Key Objectives

    • Simplifying video and audio calls.
    • Enhancing file sharing.
    • Streamlining note-taking.
    • Creating a user-friendly interface.
    • Ensuring reliable and secure interactions.
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Mobile Visual Designs

Our UI/UX designing team developed hi-fi prototype after low-fi approval, through attractive user interfaces and aesthetically appealing layouts.

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Web Visual Designs

To design visually captivating websites, our UX experts combined creativity and functionality to create a simple yet impactful interface that delivers the brand's message.

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Development

Our mobile app and web development teams have actively developed separate modules and detailed features to cater to different stakeholders, including admins and users. They have integrated functionalities such as:

Video and Audio Calls

User can connect easily through video and audio communication tools.

File Sharing

User can share files quickly and securely within the platform.

Note Creation

User can create and manage notes for better organization.

Channel Creation

User can create channels for specific teams or projects.

Invite Members

User can add team members to channels and workspaces.

Profile Management

Update personal information and preferences smoothly.

Notifications

User can stay informed with timely alerts and updates.

Search Functionality

Easily find information and contacts within the platform.

Security Measures

Ensure data protection and secure communication channels.

Billing Information

View subscription details and payment history conveniently.

Access Control

User can manage permissions and roles for team members.

Mobile Accessibility

User can use the platform seamlessly on mobile devices.

Support Resources

User can access help guides and customer support easily.

Integration Options

User can integrate with other tools and services as needed.

Feedback Mechanism

Provide feedback and suggestions for platform improvement.

User Management

Admin can track biometric login status for each user.

View User Details

Admin can access and review detailed user information easily.

Activate/Deactivate User

Admin can enable or disable user accounts as needed.

Manage Workspaces

View, create, and modify organizational workspaces effectively.

Manage Subscriptions

Admin can control subscription levels and features availability.

Free Tier Restrictions

Admin can limit users to 3 loops without VOIP.

Standard Tier Restrictions

Admin can restrict VOIP access for standard subscription users.

Pro Tier Features

Admin can provide full access including VOIP and subscription management.

Manage Promotions

Admin can add and manage promotional banners and links.

Promotions List

Review and update current promotional campaigns efficiently.

Manage Profile

Admin can edit profile information and update passwords securely.

Transactions

Admin can monitor and oversee financial transactions and billing history.

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Project Outcomes: Evaluating the Impact

Implementing Loopity enhanced team communication, productivity, and workflow management significantly. Users experienced streamlined collaboration through efficient video and audio calls, seamless file sharing, and organized note creation. The platform's user-friendly interface and robust security measures contributed to positive user experiences. Organizations reported improved project outcomes and team satisfaction as a result.

  • Loopity centralizes communication for disaster restoration, enhancing efficiency, reducing confusion, and improving project coordination.
  • It simplifies projects by having one reliable place for accurate information, improving timelines, costs, and reputation.
  • Better teamwork happens when stakeholders communicate directly, avoiding repetition and keeping everyone updated at once.
  • Productivity increases with tools like in-app uploads, secure cloud access, and comprehensive visibility, facilitating focused task management.

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