Codiant’s conversational AI transforms how retail businesses operate across the supply chain and customer touchpoints. In retail, it powers real-time support, personalized shopping, and frictionless loyalty experiences. In manufacturing, it streamlines inventory tracking, employee support, and vendor communication. By automating routine interactions, these industries boost productivity, reduce operational overhead, and deliver faster responses. The result? Smarter workflows, happier customers, and empowered teams—all driven by intelligent, always-on conversational interfaces.
Smarter Retail Starts with Smarter Conversations
Deliver always-on visibility across your supply chain. Codiant’s conversational AI seamlessly integrates with inventory systems to handle stock checks, product availability, and order status helping staff respond instantly and customers shop with confidence.
Inventory Availability On-Demand
Surface real-time product data across locations with a single prompt.
Frictionless Support at Scale
Eliminate wait times and free up store teams to focus on customer experience.
Unified Omnichannel Engagement
Deliver consistent answers across web, mobile, and in-store touchpoints.
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Enhance In-Store Efficiency -
Build Loyalty with Faster Answers
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Optimize Sales Conversion
Enhance In-Store EfficiencyRethink Conversations.
Reinvent Operations.
Enhance enterprise efficiency and retail agility with Codiant’s conversational AI that power decisions, support staff, and delight customers.
Smart Inventory and Order Assistant
Automate inventory checks, manage order updates, and streamline supply chain visibility with Codiant’s conversational AI that integrates across retail and enterprise platforms—ensuring accurate, real-time information without manual delays or data dependencies.
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Check stock in real time -
Track order and delivery status
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Auto-generate reorder level alerts
Check stock in real time
Track order and delivery status
Auto-generate reorder level alerts
24/7 Employee Self-Service Hub
Support your workforce with Codiant’s conversational AI that answers HR, policy, and procedural queries—boosting efficiency, reducing ticket volume, and ensuring employees can access key info instantly, across any department or role.
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Access SOPs and policies instantly
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Check leaves, shifts, and perks
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Resolve common HR queries fast
Access SOPs and policies instantly
Check leaves, shifts, and perks
Resolve common HR queries fastAlways-On Customer Helpdesk Assistant
Empower your customers to inquire, return, or track orders any time via chat or voice. Codiant’s conversational AI handle routine service issues while escalating complex concerns to human agents with complete context.
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Handle returns and exchanges quickly
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Resolve product and shipping queries
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Support available across all channels
Handle returns and exchanges quickly
Resolve product and shipping queries
Support available across all channels
Instant Feedback and Complaint Logger
Allow customers and vendors to share suggestions or report issues effortlessly. AI bots categorize inputs, escalate when needed, and deliver real-time insights to help you improve products, services, or operational flow.
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Capture structured customer feedback
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Route complaints to right team
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Generate insights from sentiment trends
Capture structured customer feedback
Route complaints to right team
Generate insights from sentiment trendsPersonalized Employee Training Assistant
Deliver role-specific learning through AI-led conversations that recommend training modules, micro-learning sessions, and performance-based content—empowering employees to improve skills while staying aligned with evolving company requirements.
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Recommend training by role type
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Share micro-learning sessions fast
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Track knowledge and progress metrics
Recommend training by role type
Share micro-learning sessions fast
Track knowledge and progress metrics
Contextual Sales and CRM Assistant
Help your sales and support teams close faster with real-time access to CRM data, lead interactions, and auto-suggested actions—all accessible through natural conversations within their everyday communication tools.
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Pull lead data instantly
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Summarize contact history quickly
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Suggest next best actions
Pull lead data instantly
Summarize contact history quickly
Suggest next best actionsPowering Conversations Across Every Industry
Every industry operates differently, but all benefit from faster answers, better engagement, and intelligent interactions—powered by conversational intelligence.
Sales & Marketing
Conversations shape conversions - reaching the right prospect with the right message, at the right time drives growth.
Legal
In a field ruled by precision, reliable communication ensures every client feels heard and every step is documented.
Government
Public service demands transparency - clear, accessible and multilingual communication strengthens trust and ensures citizen services run efficiently.
Enterprise
Large-scale operations require agility - intelligent conversations help departments collaborate, respond faster and stay aligned across workflows.
Seamless Integration with Tools
You Already Use
From HRM and ERP platforms to communication apps and cloud services, our solution connects with hundreds of third-party systems to keep your workflows unified, fast, and stress-free.
What Sets Us Apart
We don't just promise performance—we deliver it. From tech uptime to human support, everything we do is built to help you run smoother, smarter, and stress-free.
24/7 Real Human Support
Talk to us anytime. We’re here whenever you need us.
92%+ Customer Loyalty Rate
People come for the product, and stay for the experience.
100% Cloud & Energy Efficient
Modern infrastructure with a green conscience.
Rapid 6-8 Week Deployment
Go from kickoff to launch without the long wait.
99.9% Platform Uptime
Your operations stay online, always stable, secure, and uninterrupted.
Global Scalability Ready
Designed to grow with your business—wherever you go.
