Top 5 Online Food Delivery Apps in the USA
- Uber Eats
- GrubHub -Seamless
Doordash is a food delivery and takeout app for customers and a white-label fulfillment platform for restaurants giving affordable delivery options to both. DoorDash hires its own drivers who are called Dashers. Available in over 4,000 cities, hosting over 300,000 local and national favorites in the U.S., Canada, and Australia, DoorDash is now bigger and bolder- in financial health, stronger communities, wider network, and happier people. Business Model: Doordash works with a 4 step model- where users choose the order, make payments, track orders and get delivery. Pricing Strategy for Restaurants: For Restaurants Partnership Plan, DoorDash offers four different delivery commission price points DoorDash Basic (15%), DoorDash Plus (25%) and DoorDash Premier (30%), and Pickup Pricing (6%)- all these plans are designed to help restaurants grow orders with in-app marketing plans.
2. Uber Eats
Uber Eats is an online and mobile food ordering and delivery platform that delivers local flavors, cuisines, and food from restaurants, patisseries, and bakeries right to your door. With more than 320,000 restaurant partners in more than 500 cities globally, UberEats is best known for its fast delivery with its average delivery window of 30 minutes. The app has easy to navigate menu that sorts restaurant choices based on users’ previous orders, most popular, price range, delivery time and fee, highest ratings, and dish names. Mega and mini menus with special offers, deals, and discounts, along with categories like “Popular near You” and National Brands also takes the front seat on the app’s home screen. Business Model: Alike DoorDash, UberEats also works with a 4 step model-
- Browse hundreds of local restaurants
- Order from the restaurant’s menu
- Track the order in real-time in the app
- Rate your experience at the end of every delivery trip
Pricing Strategy For Restaurants: For Restaurants Partnership Plan, UberEats charges two fees- Activation fee and Marketplace fee. Activation Fee is a one-time fee of $350 where they install food ordering software in restaurant to streamline online deliveries. Whereas, second is a Marketplace fee where the fee is applied as part of every order fulfilled by the restaurant to the customer.
Postmates a food delivery app that has so many things on its plate other than just delivering food is in demand for good reasons. Postmates pick-ups and delivers just anything- from food, drinks, groceries, and more across all your city. Postmates registers more than 600,000 restaurants, retailers and grocers and enables delivery through an easy-to-use app platform that allows users to discover, order, and track food and get things delivered in a minimum window of 60 minutes. The app partners with local merchants, grocers other than restaurants to deliver almost anything and everything. Business Model
- Browse stores and products
- Make online payment
- Track, receive orders, and tips
Pricing Strategy For Restaurants and Merchants: Postmates and UberEats has partnered to serve a larger and efficient merchant and delivery network. They have different contracts with different merchant partners and they charge a commission between 15 and 30%.
Grubhub that is now acquired by Just Eat Takeaway.com on 15 June 2021, is a local food delivery and restaurant takeout app helping users to find and get fast food delivery from their favorite restaurants. Grubhub is the most popular online food delivery marketplace app in the USA that hosts and features over 300,000 restaurants and is present in over 4,000 U.S cities. With 33 million active diners and 745,000 daily orders, the app has positioned 4th rank in the most installed food delivery apps in the USA. It provides 24X7 services and fosters powerful AI and ML features that memorize users’ previous orders, preferences, and payment information and enables repeat orders. Business Model: Here’s explaining in 4 simple steps how does GrubHub work:
- Sign-up and create an account
- Browse and explore nearby restaurants and place order
- Once the order is placed, the customer gets an ETA
- The food package will be out for delivery
Pricing Strategy For Restaurants: GrubHub merged with Seamless app (another popular food delivery company) in 2013 has a systematic and efficient payment model for restaurants. The amount of commission being charged ranges from 5% to 15%.
Caviar is a premium local food delivery and takeout app (now being owned by Doordash) that has an extra use-case of pick-up and delivery other than delivering food. Caviar has an interesting set of features that attracts user groups of all ages- right from millennials to baby boomers. Some of the attention-grabbing features making into the list are:
- In-house dietitians curating healthy meals for vegans, vegetarians, and more.
- A $0 delivery fees model with dash-pass eligible spots.
- Easy and breezy user interface that helps users to search results by a variety of filters.
- Customer can schedule orders in advance.
Caviar currently operates in Atlanta, Boston, Brooklyn, Chicago, Dallas, Los Angeles, Manhattan, Miami, Minneapolis, Philadelphia, Portland, Sacramento, San Francisco, Seattle, SF East Bay, SF South Bay, and Washington DC. Business Model:
- Customers can order food via the web or apps (Android, iOS)
- An only app allowing users to get delivery from top rates restaurants from Yelp
- After payment is processed, the user can track the order status
- Get the order delivered right to the doorstep
Pricing Strategy For Restaurants: Doordash’s new partnership plans works on 3 tier model: Basic, Plus, and Premier. These plans have different interest rates for delivery commission, pickup commission, and services. Doordash’s “Premier” plan charges a 30% commission on delivery and 6% for pickup commission. While the “Basic” and “Plus” plan has a 15% and 6% commission rate.