E-Commerce
An Online E-commerce Beauty and Personal Care Store
- IA PLANNING
- SITE MAPPING
- USER JOURNEY
- UX STRATEGY
- UX/UI DESIGN
- TESTING
- iOS
- Android
About Kunooz And Whites
Kunooz is a leading Beauty & Personal Care e-commerce website platform exclusively available for the UAE audience. The e-commerce store have a great variety to offer to its customers that one can think of. The website is well-organized with a wide range of products categorized under meaningful and easily understandable sections.
The customer can directly add the product to their cart and make easy and instant payment by choosing any of the available payment modes. Additionally, the customer can select the delivery option or store pickup option, based on their convenience.
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Client’s Location
UAE
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Development Time
08 Months
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Target Users
Ecommerce brand Includes (Cosmetics, Wellness products)
Technologies Leveraged
We leveraged the strength of robust and secure technologies, tools, and frameworks used in the app/web to escalate the creation of new features and functionalities.
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NodeJS
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React Native
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Swift
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HTML5
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CSS
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Bootstrap
The Need
For customers, it is a daunting task to hunt different places and find the essentials, therefore to minimize the hassle of finding required products, team Kunooz and Whites planned to introduce a centralized e-commerce platform.
The platform was designed to on-board local customers and facilitate them with a one-stop solution where they can find a variety of products and solutions for their personal needs. The e-commerce platform enables the customer to conveniently place their order by opting for the suitable payment modes and get the order delivered at their shared location or enables them to pick the order from their nearest store.
Client Goals
Soon, they learned about the market gaps, customer requirements, and how these gaps can be filled. For all these problem solutions, they aimed to build an e-commerce platform that fulfils local customers’ needs. To deliver the client’s goals, the platform is equipped with the following key functions that deliver an exceptional user experience as well.
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App Objectives
- Convenient onboarding and user-flow.
- Easily explore the platform and quickly find the right product.
- Quick payment integration modes.
- Original and quality product delivery.
- Send order details and status updates through email and SMS.
Mobile Visual Designs
Our UI/UX team developed hi-fi prototype after low-fi approval, through intuitive interfaces and aesthetically appealing layouts.
Development
The Kunooz and Whites e-commerce platform comprises 3 stakeholders’ i.e. Customer, Delivery, and Admin Panel. To streamline all the three platforms to work in sync, they are equipped with varied features and functionalities that are listed below.
Easy Onboarding
The customer can quickly log in/sign up with an email id/mobile number and password.
User Profile
The customer can manage their profile details to place the order quickly.
Search
The customer can search any product directly from the search option.
Add Product
The customer can add the required product into the cart along with the quantity.
Product Details
The customer can easily find the product description, reviews, and ratings before placing the order.
Product Comparison
The customer can compare any of the products with similar products that are available on the platform.
Make Order
Customer can place their order by adding the required products and their quantity.
Select Delivery Mode
The customer can select the home delivery option or pickup option from the nearest store.
Make Payment
The customer can make payment by choosing any of the available modes.
SignUp/Login
The delivery person can easily sign up/log in with an email id/phone number and password.
Manage Profile
The delivery person can update the profile details along with vehicle details and valid documents.
Receives Order Request
The delivery person receives notification and details of the new order placed for home delivery.
Accept/Reject Delivery
The delivery person can accept/reject delivery request received from the customer.
My Deliveries
The delivery person can track the details of all the previous deliveries.
Ratings & Reviews
The delivery person can view all the ratings and reviews received by the customer on their order delivery.
SignUp/Login
The admin can sign up/log in with an email id and password.
Customer Management
The admin can keep track of all the registered customers with their order details, activities, etc.
Delivery Management
The admin can manage all the order details and deliveries by assigning the delivery agent.
Store Management
Admin can keep an eye on the stocks, staff, and other activities happening in each store.
Payment Management
Admin can keep track of all the payments made through different modes.
Report Generation
Admin can prepare instant reports on different data for varying time period.
Project Outcomes: Evaluating the Impact
Kunooz and Whites is working effectively in dealing with and resolving the varied product requirements of the customers. The customer can easily find cosmetics, beauty, maternity products and medicines as well, to get it delivered on their doorsteps. In fact, they can even directly pick up the order from the nearest store point. The app and the website are serving as a great platform for providing quality and branded products under a single store where customers can buy products at a great deal.
- Kunooz and Whites specialize in beauty and personal care products from various brands across the globe.
- Multiple deals, offers, discounts, rewards, and loyalty programs to attract customers.
- It is designed to reach a global audience, allowing customers to purchase products that might not be available locally.
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