How To Get The Most Out Of Telehealth and Telemedicine Applications?

Develop a Solution Scalable Across Your Clinical Workflows and Use Cases

Now more than ever, patients are relying on digital for healthcare. They are approaching telemedicine apps to not only address their urgent care needs but also to meet chronic care, less-threatening ailments and surgical follow-ups needs.

A scalable telehealth solution serves healthcare providers beyond urgent care or acute care needs of patients.

Acknowledging this massive shift and patient preferences, it is necessary for healthcare organizations to develop a solution that is scalable across their entire use cases and clinical workflows.

From scheduling on-demand patient appointments to hospital admissions, filing medical reports to insurance forms, registering new patients to electronic prescriptions and maintaining their electronic health records and every other use case that blankets your clinical workflows should be optimized in your technology solution.

Create an Adaptable Solution Optimized For Changing Needs of Patients and Provider

Do not define the dimensions of your telemedicine solution, if you’re looking to improve the overall patient experience.

Make it heroic for handling different scenarios.

As value-based care increases, CIOs are developing different delivery models of a telemedicine solution that adapts to the needs of patients and care providers.

Like for instance, you have a telemedicine solution viz. “Telesurgery”; where your surgeons use robots to operate remotely. Though it’s innovational, but not everyone can be operated by a robot today. You have to expand its use cases to make the most out of it.

Like your surgical department can take it further for pre-op and post-op patients.

For pre-op patients, it can be used to convey the set of instructions to be taken into consideration before the operation.

Similarly, for post-op patients,’ telemedicine’s remote patient monitoring and automated follow-ups feature can be a convenient and cost-effective way to give them clinical treatment out of the walls as well as guide them the best practices to recover faster.

This adaptable feature will help in reducing in-person visits and hospital readmissions (helping providers) without having the patient leave home (meeting a patient’s comfort).

Make Sure Your Technology Integrates Seamlessly With Your Existing System

To deliver a seamless patient experience, CIOs should ensure the telehealth system becomes an integral part of their organization.

How would you make it possible?

When implementing a telemedicine solution, make sure you ask your technology partner to integrate the telehealth technology with existing systems like EHR.

This integration will open the window for a connected environment across all the touchpoints of patients and working personnel including doctors, surgeons, nurses and clinicians. Thus, creating a better patient and provider experience.

This integration comes with benefits like timely knowledge transfer, making shared informed and well-timed healthcare decisions and transparent processes across the healthcare continuum.

Virtual Observation

As the COVID-19 pandemic has severely tested the health-system capacity, telehealth has proven to be a key pillar in technology innovation. Wherein, virtual care and remote patient monitoring have seen the biggest stage of online consultation.

Thereby, helping clinical staff limit the use of PPE and getting exposed to the virus.

Virtual observation allows hospitals and health systems to free up their clinical staff and streamline efficiency.

In this, they deploy a video camera to the patient’s bed or hard mount it to the cart, appoint a non-clinical trained staff for in-room monitoring also known as in-room sitters. In the event where patients’ behavior warrants an intervention of the care provider, the in-room sitter alerts the specialist to provide immediate virtual care. The instructions are then performed by the in-room assistant.