10 Compelling Reasons Why Your Business Need an AI Chatbot to Succeed in 2023
Published August 18, 2023
Have you ever thought that a machine can provide answers in seconds which most humans can’t do in a minute? If a decade ago you imagined this, no one would have believed you, but today you can see it coming into reality through Artificial Intelligence (AI).
The technology that we come across today is advanced and high-tech eco technology. All credit goes to Artificial Intelligence (AI) chatbot that took it to new altitudes. AI chatbots have emerged as a game-changer by revolutionizing businesses in the digital age.
This blog will give you a brief about how AI chatbots for business can bring revolution to a greater extent and the reasons why you should choose AI chatbots to gain success in your business.
Before beginning with the blog let’s take a quick look at what AI chatbots are, how they truly work, and which are the best AI chatbots available in the market.
The Rise of AI Chatbot
AI chatbots are computer programs trained to have human-like conversations using Human Intelligence, Artificial Intelligence Technology, and Natural Language Processing (NLP) to provide solutions by automating responses to asked queries.
With the trend, AI chatbots drastically got popular for creating an interactive and friendly experience among customers. With the help of machine learning (ML) and NLP, AI chatbots can learn from their interactions with customers, becoming smarter and more clever over time as they gather more data.
AI chatbots are gaining popularity across various industries like finance, retail, healthcare, and many more. Through chat, text messages, and voice bots chatbots can be retained. This AI Technology has brought extraordinary convenience and efficiency to customer service, data processing, and human experience by helping businesses auto-generating custom conversational interfaces for customers.
The 10 Leading AI Chatbot Apps
1. Chat GPT
Chat GPT is one of the leading and best AI chatbots available on the internet. Introduced by OpenAI, it is a text-based AI chatbot that answers complex questions instantly. It has revolutionized the AI industry with its remarkable ability to interact with users, providing convincing and accurate responses that can surprise humans. It is convenient and easy to use.
2. Google Bard
After Chat GPT, Google Bard is the best AI chatbot designed by Google. It is a conversational AI chatbot that generates all kinds of text and image responses directly if users ask for them. It can export text in multiple file formats, accepts voice commands from users, and writes professional documents that include resumes, cover letters, professional summaries, etc.
3. Jasper AI
Jasper AI is an AI bot that helps to create content easily, the user needs to provide some basic inputs and Jasper AI will generate original and accurate content for them. It is a great option for businesses to generate content at exclusive prices and also saves time. Jasper AI offers a 7-day free trial and after that, a creator plan starting at $39/month.
It is a revolutionary AI like Chat GPT that generates visuals, voice commands, and text to personalize customer interactions. Its powerful connection with Google search helps to come up with high-quality content. Its free trial plan provides 2,500 words without any cost. It is available for $12/month up to $1749/month on the number of words needed.
Similar to Chat GPT, YouChat built by You.com works like a normal chat where you can ask a complete question the same way you ask a person. The answer is provided in the chat itself with a short and detailed answer summarized from various documents and websites. Its major benefit is that it cites sources from Google specifying where it pulled its information from.
It is a chatbot that has a name and an avatar that’s designed by the user itself. It is like your replica impersonating your personality. This chatbot design can track your mood and offer personalized conversation and emotional support. Replika can be a friend or your romantic partner. Replika is both free and subscription-based which unlocks multiple modes, games, and customization.
Perplexity is similar to other AI chatbots, launched by veteran developers. It not only features Q&A but also provide links to citation and related topics. Perplexity has its dedicated mobile app which requires no sign up and offers free unlimited access. It provides prompt suggestions to start the conversation and provides related topic questions to click on to continue the conversation.
It is introduced by Google with numerous functions and features like fun graphics, and worksheet scanning to get specific curated answers. Socratic is more children-friendly as it provides solutions with fun graphics to help them understand the concept easily and also help with their homework. It is available for free on Play Store and App Store.
9. The New Bing
This app was introduced by Microsoft and works like a search engine with information on current events. Recently Bing’s chatbot moved from a limited preview to an open preview, which means it is freely accessible to everyone and easy to use, making it convenient for users.
Wysa is a wellness chatbot that helps users deal with anxiety, stress, and depression. It is not any replacement for a professional doctor but it helps people with clinically proven self-help techniques. Users can write their views and the bot responds according to that input. Wysa is both free and subscription-based and it is adaptable in presenting solutions to users.
10 Reasons Why You Should Choose AI Chatbot for Your Business
1. Quick Solutions
The AI chatbots respond faster than many humans and provide immediate answers to asked questions, reducing the need for customers to wait on hold or for an email response. Chatbots are quick in generating responses.
2. Bots Offer Personalized Experience
AI chatbots provide unique answers every time a user asks, which generates a better touch of personalization for users. Based on the user’s previous interactions, AI chatbots provide customized recommendations or advice according to the user’s history.
3. Improve Customer Engagement
The chatbot solutions are accurate and convincing therefore, users re-visit the application directing to customer engagement. Even chatbots can analyze the data from themselves and provide necessary suggestions and offers to improve engagement.
4. Chatbots Can Increase Sales
Chatbots are one of the reasons for the increase in sales of businesses, as they provide multiple functions in one place like personalized recommendations, full-time availability, one-on-one customer interactions, and customer satisfaction.
5. Easy to Collect Feedback
Generally, chatbots help to ask for feedback from users at the end of their conversation. After that, it is easy to resolve the issues and work on the errors and defects to work on. To encourage feedback, customers can leave a rating or written response and in exchange get discount codes or special offers.
6. Multilingual Support
Multilingual chatbots are also called polyglot bots, which provide multiple language support to engage users all over the globe. Customers attract to those chatbots that address them in their preferred language based on their browser language or region.
7. Continuous Customer Service
Customer service is a sometimes-frustrating profession that can lead to agents losing their patience but bots don’t get frustrated or slow after working continuously. Chatbots are programmed in such a manner that they don’t require leave like humans.
8. Online Management
Chatbots work online on multiple channels- phone, messages, email, and social media platforms like WhatsApp, Facebook, and Instagram to connect with multiple brands and millions of users digitally. As users prefer to go digital these days, numerous apps integrate AI chatbots for generating users’ interest.
9. Increase Website Traffic
Potential customers and most of the GenZ are very active on social media platforms like Instagram, Facebook Messenger, WhatsApp, Pinterest, etc. Chatbots can easily integrate with these apps and websites and can easily contribute to reaching a wider audience.
10. Helps to Generate Leads
Chatbots once collect the user information, can sync this information and generate leads in the future according to the user’s previous searches and preferences. So chatbots generate leads by assisting clients in making rapid decisions.
In a Nutshell
The advancing technology in AI lets people demand advanced apps and bots. This creates a necessity for businessmen to include Artificial Intelligence in their businesses to gain engagement and stand out in the competitive market.
To fulfill the demands of customers, business owners need to evolve and provide more customized, easy, and satisfactory solutions. If you own a business or planning to open one, then having a chatbot on your website or application can help you to achieve a greater customer base.
Codiant is one of the leading AI development companies in the tech market. Our main goal is to create AI chatbots that are better, more effective, and super advanced for our clients. So, if you are looking to develop an AI chatbot connect with us.
Looking to Improve Customer Engagement with AI Chatbot Development? Get in Touch Now
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