Custom CRM Development Services

Yes, we specialize in CRM customization services for both proprietary and off-the-shelf platforms like Salesforce, Zoho, HubSpot, and Microsoft Dynamics. Customization is essential to align your CRM system with your business processes, user roles, and industry-specific requirements. We help you extend your CRM’s capabilities by adding new modules, modifying workflows, integrating APIs, redesigning dashboards, setting automation triggers, and personalizing reports.

For legacy systems or underutilized CRMs, we also help optimize performance by identifying gaps and restructuring data flows. Whether it’s a visual overhaul or back-end rearchitecture, our CRM experts tailor everything to improve user experience and operational efficiency.

Custom CRM solutions are particularly useful when your current setup feels restrictive, disconnected from your team’s needs, or when you’re adding new products or departments. Our approach ensures that the updated system is not only functional but also scalable for future enhancements.

Let’s evaluate your existing CRM together and discuss the possibilities for transformation—without losing historical data or interrupting your workflow.

Absolutely. Mobile CRM development is a core part of our offerings, designed for modern teams that need flexibility and access on the go. A mobile CRM empowers sales representatives, support staff, and field agents to manage customer data, follow up on leads, track tasks, and update pipelines—directly from their smartphones or tablets.

Whether you need a native mobile app (iOS/Android) or a responsive web-based CRM, we ensure it offers full functionality and secure access anytime, anywhere. Features typically include contact and account management, real-time notifications, GPS tagging, offline access, and push updates to keep your team informed.

We build mobile CRM apps that sync seamlessly with your web-based CRM system, ensuring real-time data consistency across devices. If you’re using third-party CRMs like Salesforce or Zoho, we can also customize and extend their mobile versions to suit your team’s needs.

Mobile-first CRM systems enhance productivity, especially for remote teams and on-site service staff. With our scalable mobile solutions, your business stays responsive, connected, and efficient—no matter where work happens.

The cost of building a custom CRM solution depends on several factors including the number of features, level of customization, integrations, deployment model (cloud or on-premise), and whether you need mobile support. On average, CRM development costs range from $30,000 for basic systems to $150,000+ for advanced, enterprise-level solutions.

A basic CRM typically includes modules like contact management, sales tracking, task automation, and reporting. A more complex CRM may involve multi-level access control, AI-powered lead scoring, marketing automation, third-party integrations (ERP, payment gateways, email tools), and mobile app development.

Additional cost factors include:

• Custom UI/UX design
• Data migration from legacy systems
• User training and onboarding
• Ongoing support and maintenance

We offer flexible engagement models—fixed-cost, time-and-materials, or dedicated teams—based on your budget and project needs. After an initial discovery phase, we’ll share a detailed project estimate along with a breakdown of costs per module or feature.

Codiant focuses on delivering value-driven CRM development with long-term scalability, not just short-term affordability. Reach out for a free consultation and cost estimate customized to your business goals.

Yes. We provide end-to-end post-deployment CRM support and maintenance services to ensure your system performs optimally after launch. Once your CRM is live, our job doesn’t end—we continue to monitor performance, resolve issues, roll out updates, and offer technical assistance whenever needed.

Support includes:

• Bug fixes and system patches
• Performance optimization
• Server monitoring and security audits
• Feature enhancements and new module additions
• User onboarding and helpdesk assistance

Whether it’s routine maintenance or scaling your CRM for growing needs, we ensure seamless functionality and minimal downtime. We also help with version upgrades, third-party plugin management, and integration health checks to prevent system lags or conflicts.

You can choose from support packages based on hours, monthly retainers, or SLA-based contracts. This allows you to stay flexible and only pay for the level of support your business needs.

Our goal is to help your CRM evolve as your business grows—without disruption. With Codiant’s proactive CRM support, you gain peace of mind, faster resolution times, and a technology partner you can count on.