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Ummys is an On-demand Food Ordering & Delivery App

  • Product Strategy
  • IA Planing
  • Analysis
  • UX/UI Design
  • App Development
  • Web Development
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About Ummy

Ummys is an On-demand Food Ordering & Delivery Application available for both Android and iOS users. With Ummys, the customer can find their local favorite chefs and check out their menu to order their most preferred cuisine. The customer can easily filter chefs based on their location, reviews, dishes, and other available specifics before placing the order.

The customer can select the order pick-up or home delivery option and can conveniently make the payments through any of the multiple payment modes.

  • Team

    04 Member

  • Development Time

    06 Months

  • Client’s Location

    USA

  • Industry

    On-demand delivery

  • Service

    UI/UX Design, Mobile App & Web Development

  • Target Users

    Restaurant Owners

The Need

Food tastes better when it comes directly from the chef’s kitchen. They remind customers of the gastronomy, integral hygiene, and the fanatic band of hand-picked ingredients tossed up to cook delectable delicacies.

People love food but its preparation becomes fabulous when it goes through the hands of chef. Apparently, every chef has their own culinary skills to cook a specific cuisine. Food aficionados often look for chefs who quenches their appetite that their taste buds demand at that moment of time.

Therefore, to fill the void and serve the customers with finger-licking, chef cooked food items, team Ummys came up with a different online food serving idea that lets people order chef cooked food on-demand.

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Client Goals

When the team Ummys analyzed the changing perception of people and the culinary market demand which requires equal limelight for the chefs and their specialization as the restaurants are getting lately – they aimed to build an on-demand food delivery application that enables people to order food straight from chef’s kitchen. The application targets following functionalities to deliver the client’s goal precisely.

  • On-boards chefs to offer their specialty.
  • Easily search chefs by their name, food, or category.
  • View ratings & reviews of dishes and chefs as well.
  • Place an order instantly for home delivery or choose the pickup option.
  • Make instant payment through multiple modes.

Technologies Leveraged

  • box-img HTML5
  • box-img CSS
  • box-img Bootstrap
  • box-img Flutter
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High Fidelity Prototype

As the lo-fi prototype got approval, our UI designing team took the lead to design a high-fidelity prototype. The hi-fi prototype was the much-advanced version of the lo-fi wireframes, which also comprises varied features, functionalities, animations, micro-interactions and other required features to present quite an appealing and outstanding design of the on-demand food ordering and delivery application.

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Development

The development phase of the application relies on the finalized version of the high-fidelity prototype. Considering it as the base, the development team started the coding of all the three stakeholders’ i.e. Customer, Chef and Admin Panel. The developers incorporated the following listed features and functionalities in the application;

Sign Up/Log In

The customer can sign up/log in with an email id and password.

Manage Profile

Customer can update profile details to carry out instant order placement.

Search

Customers can directly search specific dish or chef based on their likes.

Place Order

The customer can add food items to the cart to place the order successfully.

Select Order Type

The customer can select the order type as home delivery or pick-up mode.

Make Payment

The customer can make payment by selecting any of the online payment modes or by cash.

Order Status

The customer can track the order status, such as order accepted, preparing order, order picked, out for delivery, order delivered, etc.

Order History

The customer can view all the previous orders and their details with the mode of delivery and payment.

Ratings & Reviews

Customers can submit their reviews & ratings to the chef and the food item.

Sign Up/Log In

The chef can register or log in to the app with an email id and password.

Manage Profile

The chef can update the profile details with personal details, expertise, billing details, etc.

Menu

The chef can prepare and update the menu with the proper name, description, image, price, ingredients, and preparation time.

Manage Orders

The chef can track all the orders, accept new order, manage order details, payment, pickup/delivery, etc.

Accept/Reject Order

The chef can accept or reject the order and mentions the reason for rejection as well.

Order Status

The chef can update the order status as accept, preparing, ready, delivered, etc.

Voucher Management

The chef can add/edit/delete the discount vouchers with description, amount and validity.

Account Management

The chef can share bank account details to receive the payments directly from the customer.

Help & Support

The chef can raise complaint to the admin in case of any dispute.

Sign Up/Log in

Admin can sign up/log in with an email id and password.

Total Orders

The admin can manage and keep track of all the orders.

Total Customers

Admin can keep a tab on all the registered customers with their detailed list.

Total Chefs

Admin can list all the registered chefs on the platform with their details.

Total Earning

The admin can keep track of earnings from the varied resources along with details.

Top Chefs

The admin can easily sort out the top chef of the month from the list based on their business.

Top Customers

The admin can find out the top customers from the list based on their orders placed.

Manage Customer

Admin can approve/reject and enable/disable the customer profile from the list.

Manage Chef

Admin can approve/reject and enable/disable the chef’s profile from the list.

Manage Order

Admin can view all the orders placed with their details and status as well.

Manage Category

Admin can add/edit/update the category to enlist the cuisines.

Manage Commission

Admin manages the chefs and driver’s commission individually.

Manage Voucher

Admin can introduce types of vouchers with details and T&C for chefs to offer their customers.

Manage Disputes

Admin handles and resolves any dispute registered by the customer or chef.

Notifications

The admin receives notifications for new customer & chef onboarding, payments made, vouchers applied, etc.

project-outcomes

Project Outcomes: Evaluating the Impact

  • Ummys is perfectly delivering its agenda of serving delicious, yummy, and top-quality food from expert chefs to customers rather than the local fast food chains who falsely boast the same. Now, the talented chefs don’t have to rely on any local restaurant or hotel for the job, as they can directly reach out to their customers and build their own business from their kitchen. The Ummys app became a great business opportunity for local chefs to reach customers instantly and directly compete with food businesses.

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