Codiant’s Conversational AI Platform is built to simplify how healthcare teams communicate, operate and deliver patient care. From answering routine queries to automating appointment scheduling, billing support and post-discharge follow-ups - our AI assistant reduces human workload and enhances responsiveness. It integrates seamlessly with your existing systems ensuring HIPAA compliance while delivering consistent, 24/7 patient support across voice, chat and messaging channels - ultimately transforming patient experience and staff efficiency.
Better Care Begins with Smarter Interactions
Ensure patients feel supported at every step. Our healthcare AI assistant integrates with clinical systems to streamline appointment handling, address billing questions, and deliver timely follow-ups - helping providers respond faster and patients feel more confident in their care.
Real-Time Appointment Support
Patients schedule or update appointments anytime through intelligent, automated chat.
Quick Query Resolution
Answers routine health questions instantly to reduce delays and confusion.
Consistent Multi-Touchpoint Help
Supports patients across voice, chat, apps, and other digital channels.
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Lighten Staff Workload -
Strengthen Patient Trust
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Streamline Daily Operations
Lighten Staff WorkloadKey features of our Conversational
AI Health Assistant
Enhance patient experience, reduce staff load, and streamline operations with Codiant’s conversational AI built exclusively for healthcare providers and clinical teams.
24/7 Patient Support
Codiant’s Conversational AI handles patient questions anytime, covering appointment queries, prescriptions, and FAQs. It ensures care continuity after hours and eases load on front-desk staff without compromising support quality.
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Responds to FAQs instantly -
Available beyond clinic hours
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Reduces front-desk workload
Responds to FAQs instantly
Available beyond clinic hours
Reduces front-desk workload
Automated Scheduling
Patients can book, modify, or cancel appointments through a conversational interface. Smart reminders help reduce no-shows and save your team hours of manual coordination every week.
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Book and reschedule appointments
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Send automated reminders
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Lower no-show rates
Book and reschedule appointments
Send automated reminders
Lower no-show ratesBilling & Insurance Help
Assists patients in understanding their bills, checking claim statuses, and verifying insurance eligibility, making financial queries simpler and faster without involving human support for routine questions.
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Explain charges and invoices
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Check claim status instantly
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Verify insurance coverage
Explain charges and invoices
Check claim status instantly
Verify insurance coverage
Feedback Collection
After a visit, the assistant triggers personalized feedback prompts to understand patient satisfaction. Insights help providers fine-tune services and maintain quality standards.
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Collect post-visit feedback
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Improve care experience
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Monitor patient satisfaction
Collect post-visit feedback
Improve care experience
Monitor patient satisfactionHIPAA-Compliant Conversations
All AI chats meet HIPAA standards, ensuring encrypted, private, and auditable interactions that safeguard sensitive patient data and reduce compliance risks for providers.
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Encrypted, secure messaging
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HIPAA and SOC 2 compliant
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Protects patient data
Encrypted, secure messaging
HIPAA and SOC 2 compliant
Protects patient data
EHR Integration Ready
Seamlessly integrates with your EHR to retrieve, update, and store patient data—eliminating manual data entry and supporting real-time, informed care decisions.
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Syncs with existing EHR
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Auto-updates patient records
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Reduce admin data entry
Syncs with existing EHR
Auto-updates patient records
Reduce admin data entryPowering Conversations Across Every Industry
Every industry operates differently, but all benefit from faster answers, better engagement, and intelligent interactions—powered by conversational intelligence.
Sales & Marketing
Conversations shape conversions - reaching the right prospect with the right message, at the right time drives growth.
Legal
In a field ruled by precision, reliable communication ensures every client feels heard and every step is documented.
Government
Public service demands transparency - clear, accessible and multilingual communication strengthens trust and ensures citizen services run efficiently.
Enterprise
Large-scale operations require agility - intelligent conversations help departments collaborate, respond faster and stay aligned across workflows.
Seamless Integration with Tools
You Already Use
From HRM and ERP platforms to communication apps and cloud services, our solution connects with hundreds of third-party systems to keep your workflows unified, fast, and stress-free.
What Sets Us Apart
We don’t just promise performance—we deliver it. From tech uptime to human support, everything we do is built to help you run smoother, smarter, and stress-free.
24/7 Real Human Support
Talk to us anytime. We’re here whenever you need us.
92%+ Customer Loyalty Rate
People come for the product, and stay for the experience.
100% Cloud & Energy Efficient
Modern infrastructure with a green conscience.
Rapid 6-8 Week Deployment
Go from kickoff to launch without the long wait.
99.9% Platform Uptime
Your operations stay online, always stable, secure, and uninterrupted.
Global Scalability Ready
Designed to grow with your business—wherever you go.
