synergy-health-logo Healthcare, Telemedicine

A HIPAA Compliant Integrated Primary Care Platform

  • IA PLANNING
  • ANALYSIS
  • UX PROCESS
  • USER JOURNEY
  • UX/UI DESIGN
  • APP DEVELOPMENT
  • WEB DEVELOPMENT
  • TESTING
  • iOS
  • Android
  • Website
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About Synergy Health 360

Synergy Health 360 is an integrated primary care platform supported by specialty care, backed with advanced technologies and seamless interface to deliver easy-to-access 360 degrees medical care to patients. In compliance with leading US healthcare industry standards including HIPAA, Synergy Health’s web and app platform is empowered with AI to enable the effective functioning of telemedicine, remote patient monitoring, chronic care management, and revenue cycle management. The platform’s functional sets are developed to support various user roles including: Patients, Providers, and Admin in the most efficient way.

  • Client’s Location

    USA

  • Development Time

    16-20 weeks

  • Target Users

    Doctors, Clinics and Corporates

Technologies Leveraged

We leveraged the strength of robust and secure technologies, tools, and frameworks used in the app/web to escalate the creation of new features and functionalities.

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    Laravel

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    PHP

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    MySQL

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    React Native

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    Swift

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    CSS

Identifying the Client Needs

Telehealth tech, RPM solutions, and a web platform that provides seamless management of patient care remotely have taken the front seat in bridging the gap between people, physicians, and health systems.

In the light of this effective healthcare management, implementing a platform that integrates telehealth solutions and programs and includes compatibility with patient monitoring devices in outpatient and inpatient care became a requisite for Synergy Health 360. The healthcare organization approached us to improve patient experience by developing care continuum solutions powered with best-of-breed technology including artificial intelligence.

Client Goals

The Synergy Health organizations’ operational team wanted us to design and develop the mobile app and web platforms for the following roles:

  • App Objectives
    • Mobile App for patients, caretakers, parents of minor patients and any other authorized family members of patients.
    • Mobile App for specialist, advance care practitioners, nurses, medical assistants, and care coordinators.
    • Web Portal for Admins to upkeep, configure, and manage the operations of different providers.

Mobile Visual Designs

Our UI/UX team developed hi-fi prototype after low-fi approval, through intuitive interfaces and aesthetically appealing layouts.

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Web Visual Design

To design visually captivating websites, our UX experts combined creativity and functionality to create a simple yet impactful interface that delivers the brand’s message.

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Development

Our developers introduced all the specific features and functionalities of each app. The web and app comprises three different stakeholders, i.e., Patient, Provider, and Admin Panel. The major features developed for Synergy Health platform are mentioned below.

Secured Onboarding

User can register or login with email id and password.

Manage Profile

Add personal details, specific information, insurance, contact details, medical history, etc.

Book Appointment

Check the list of doctors, filter specialists, select one based on ratings & reviews, then book the available slot.

Search

Search Doctor by name, specialization, symptoms, problems, etc.

Filter

Sort the doctor’s list based on their experience, ratings, specialization, and insurance accepted.

Book Online Consultation

User can see the doctor’s details, and book consultation slot by providing some basic details.

Video Consultation

Users can especially apply for video consultation for the available date & time slot.

Online Payment

Users can make online payments through multiple modes i.e., credit/debit cards.

Appointment Details

The user can view the upcoming and completed appointment list along with the date, doctor, and other details.

Chat

User can send a text, video, audio, or image form message at a time.

ePrescription

The user can view all the previous and ongoing treatments prescriptions by different doctors.

Notification

Users will receive in-app notification for booking confirmation/cancelation/reminder, lab test results, and more.

Register/Login

Provider can register or login with email id, password, contact info, and other details.

Profile Setup

Provider can add all educational qualification, experience, specialization, and other relevant details.

Schedule Management

Provider can handle their patient appointments and can sync them with multiple calendars.

Manage Bookings

Provider can check new/upcoming/past request details and time and can approve or reject the new request.

Upcoming Appointments

Provider can keep track of all the upcoming appointments along with their details, can cancel the appointment with reason.

Share Prescription

After consultation, provider can share the e-prescription along with dosage details for the patient.

Refer A Doctor

Provider can refer the patient to other specialist doctors for detailed assistance from the available doctor’s list.

Past Appointments

Provider can view and access all the details of the previous patient’s appointments.

Manage Patient List

Provider can add/edit/update/delete their patient’s record or can make a note over it as well.

Bookings & Referrals

Provider can view all the details of current, upcoming, and completed patient booking and referrals.

Chat

Provider can view all the previous conversations, and can send or receive messages in text/images/audio/video form.

Earnings

Providers can keep track of all their earning history along with patients’ details, time, and payment details.

Login

Admin can login with email id and password.

Dashboard

Admin can view all the stats of total users, doctors, booking, and payment count.

Patient Management

Admin can view the list of patients, details, payments, medical records, and other details.

Doctor Management

Admin can track personal, professional, patient, and booking details of registered doctors on the platform.

Master List Management

Admin can add/edit/delete the details of insurance providers from the list.

Disease Management

Admin can add/edit/delete the details of the disease from the list.

Master Management

Admin can manage the list of specialties, insurance, allergies, diagnosis, medication, lab test, etc.

Booking Management

Admin can keep track of patients’ booking lists along with their details and doctor.

Payments

Admin can track all the payment transaction details made to doctors and labs.

Notification

Admin can send a notification to all the stakeholders or a selected list of the stakeholders.

Reports

Admin can track the details of new registered doctors/patients, no. of bookings, maximum appointments & other details in graphical form.

Monitor Devices

Admin can keep track of health monitoring devices assigned to the patient along with location, and other details.

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Project Outcomes: Evaluating the Impact

Synergy Health 360 is the leading provider of integrated health and coordinated care services that provides more convenient, personalized, and affordable care for consumers. Synergy Health, today revolutionized the consumer health experience by bringing together the symphony of healthcare technologies that connects patients with providers, specialists, and care coordinators effectively.

  • For Synergy Health, we have used Lazyload and Yoast to optimize its SEO Rankings within 2 months.
  • Expanded web presence with new brand look attracted 10X more patients
  • The platform is fully compliant to US healthcare industry standards including HIPAA compliance, linking to most industry standard software.
  • App is enhancing the patient experience, fostering a culture of care and trust.

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